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Case Manager

Dallas, TX, USA

Job Type

Full-Time

Workspace

On-Site

About the Role

The Case Manager provides direct support to youth and young adults, helping them with coping skills for anger management and social-emotional education, and transition to independent living. The case manager assesses client needs, develops service plans, and connects clients to resources.

Job Duties:
• Manage a caseload of clients, providing case management services.
• Assess clients' needs and develop individualized service plans.
• Conduct assessments to determine clients' needs and goals to develop and implement individualized service plans.
• Provide ongoing support, mentorship, and advocacy to clients.
• Connect clients to community resources, such as housing, education, and employment services.
• Collaborate with community resources and service providers.
• Monitor client progress and adjust service plans as needed.
• Conduct regular follow-ups and adjust service plans as necessary.
• Document client interactions and maintain accurate including confidential client records.

Requirements

Education:

  • Bachelor’s degree in social work, psychology, counseling, or a related human services field required.

  • State licensure or certification in social work, counseling, or a related field (e.g., LMSW, LCSW, LPC) is required if applicable.


Previous Job Experience:

  • Minimum of 3-5 years of experience in case management, social work, or a related field, preferably within a nonprofit, child welfare, or social services agency.

  • Experience working with at-risk youth, families, or individuals in crisis, with a strong understanding of the challenges faced by those aging out of foster care.

  • Demonstrated ability to develop and implement individualized service plans, coordinate resources, and provide ongoing support to clients.

  • Experience in conducting assessments, managing cases, and maintaining detailed and accurate case files in compliance with agency standards and legal requirements.

  • Proven ability to be proactive, think critically, and manage multiple cases simultaneously in a dynamic environment.

  • Familiarity with community resources, social service systems, and relevant state and federal regulations.

  • Experience in startup organizations or newer establishments is a plus, particularly where innovative approaches to case management were implemented.

  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations and build trusting relationships with clients.

About the Company

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